Help & Support

Frequently Asked Questions

Everything you need to know about using Ari's Closet — from getting started to managing your subscription.

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Basics

Getting Started

What is Ari's Closet?

Ari's Closet is an iOS app that helps you manage your wardrobe and plan outfits using AI. You photograph the clothes you already own, and the app organizes them, detects colors and categories automatically, and generates outfit ideas based on your style preferences, the weather, and the occasion.

The goal isn't to make you buy more clothes — it's to help you wear what you already have.

What devices does Ari's Closet work on?

Ari's Closet is currently available on iPhone (iOS). An iPad-optimized version and Android support may come in the future.

How do I add clothes to my wardrobe?

Tap the add button in the Wardrobe tab, then either take a photo of the item or choose one from your photo library. The app automatically removes the background and uses AI to detect the category, color, formality, and other attributes. You can review and edit any of these details before saving.

Do I need to photograph every single item I own?

No. Start with the pieces you actually wear and love. You can always add more later. The app gets more useful as you add items, but you don't need to inventory your entire closet on day one.

Smart Styling

Features & AI

How does the outfit generator work?

The outfit generator pulls from the items already in your wardrobe and suggests combinations based on your style preferences, the current weather, the formality of the occasion, and what works well together. You can favorite outfits you love or generate new ones with a tap.

What does the AI Stylist do?

The AI Stylist is a Premium feature that gives you personalized outfit recommendations and styling advice based on your specific wardrobe and preferences. Suggestions are saved so you can come back to them later, and you can dismiss any you don't like.

Can I plan outfits for a trip?

Yes. The Trip feature lets you plan outfits for a destination and date range. The app considers the weather forecast and trip purpose when generating suggestions, so you can pack with a real plan instead of guessing.

How accurate is the AI clothing detection?

The AI does a good job with most everyday clothing, but it's not perfect. You can always edit the detected category, color, formality, season, and other attributes after a photo is added. Better information in means better outfit suggestions out.

Can I edit an item after I've added it?

Yes. Tap any item in your wardrobe to open its details, then edit anything you'd like — category, color, formality, season, brand, notes, or even the photo itself.

Plans & Pricing

Subscription & Billing

Is Ari's Closet free?

Yes, there's a free tier that lets you try out the core features. Premium unlocks the full experience, including the AI Stylist, unlimited outfit generation, and other advanced features.

How much does Premium cost?

Premium is $4.99/month or $39.99/year (a savings of about 33% versus monthly).

How do I cancel my subscription?

Subscriptions are managed through your Apple ID, not inside the app. To cancel:

  • Open the Settings app on your iPhone
  • Tap your name at the top, then Subscriptions
  • Find Ari's Closet and tap Cancel Subscription

You'll keep access to Premium until the end of your current billing period.

I already paid for Premium on another device. How do I restore it?

Open the app, go to Profile or Settings, and tap Restore Purchases. Make sure you're signed into the same Apple ID you used to purchase Premium originally.

Can I get a refund?

All purchases are processed through Apple, so refund requests go through them directly. Visit reportaproblem.apple.com, sign in with your Apple ID, find Ari's Closet, and submit a refund request. Apple makes the final decision on refunds.

Your Data

Privacy & Data

What data does Ari's Closet collect?

We collect what's needed to make the app work: your account info (email, name), the photos and details of items you add to your wardrobe, your style preferences, and basic usage data. We don't sell your data to anyone.

For full details, see our Privacy Policy.

Are my wardrobe photos private?

Yes. Your wardrobe is private to your account. No other user can see your clothes, your outfits, or your profile information.

Where are my photos stored?

Your photos are stored securely in our cloud storage so they're available across devices when you sign in. They're protected by row-level security, meaning only your account can access them.

Does the AI see my photos?

When you add a clothing item, the photo is sent to Anthropic's Claude AI to detect attributes like category and color. Anthropic does not store or use these photos to train AI models. Background removal is handled by Remove.bg with the same standard.

Account Management

Your Account

How do I change my password?

Go to ProfilePrivacy SettingsChange Password. You'll need to enter your current password before setting a new one.

I forgot my password. What do I do?

On the login screen, tap Forgot Password and enter your email address. We'll send you a link to reset it. Check your spam folder if you don't see the email within a few minutes.

How do I update my profile information?

Go to ProfileEdit Profile. You can update your name, username, profile photo, and style preferences from there.

How do I delete my account?

Go to ProfilePrivacy SettingsDelete Account. This permanently removes your account, your wardrobe, your photos, and all related data. This action cannot be undone.

If you have an active Premium subscription, cancel it through Apple Settings before deleting your account to avoid future charges.

Help

Troubleshooting

The app won't let me add a photo. What's wrong?

Ari's Closet needs permission to access your camera and photo library. Check that permissions are enabled in your iPhone's SettingsAri's Closet. If they're already on, try closing the app fully and reopening it.

My Premium features aren't unlocking after I paid. What do I do?

First, try tapping Restore Purchases in the app. If that doesn't work, fully close the app (swipe up from the app switcher) and reopen it — this often refreshes your subscription status. If you still don't have access, email us at support@ariscloset.app with your Apple ID email so we can investigate.

The AI got the category or color wrong. Can I fix it?

Yes — tap the item in your wardrobe and edit any of the detected attributes manually. The AI gets things right most of the time but isn't perfect, especially for patterns, multi-color items, or unusual styles.

An outfit suggestion doesn't make sense. Why?

Outfit quality depends on the variety in your wardrobe and how accurately each item is labeled. If suggestions feel off, check that your items have the right category, formality, and season tags. Adding more pieces usually improves results too.

The app is slow or crashing. What can I try?

Try these in order:

  • Fully close the app and reopen it
  • Make sure you're on the latest version of Ari's Closet from the App Store
  • Make sure your iPhone is on a recent version of iOS
  • Restart your iPhone

If the problem continues, email support@ariscloset.app with details about what you were doing when it happened.

I have a feature request or bug to report. How do I share it?

We love hearing from users. Email support@ariscloset.app with as much detail as you can — screenshots are especially helpful for bugs. Ari's Closet is built by a solo founder, so your feedback directly shapes what gets built next.

Still Need Help?

Contact Support

Can't find what you're looking for?

support@ariscloset.app

We aim to respond within 2 business days. Include your account email and any screenshots if you're reporting a bug.